FAQ

1) Are your products authentic?
Yes. We source directly from trusted Nigerian suppliers to deliver authentic taste and quality just like home.

2) How do you keep items fresh during shipping?
All fresh ingredients are inspected, cleaned, and carefully packaged to preserve quality during transit.

3) Do you ship nationwide?
Yes. We ship across the United States using FedEx 2-Day Express.

4) How long does delivery take?
Orders are processed within 1–2 business days. Delivery typically takes 2 business days after shipping.

5) Will I receive tracking information?
Yes. A tracking number is emailed once your order ships.

6) What if an item is out of stock?
It means we’re waiting on a fresh restock. Contact us for availability updates.

7) Can I freeze items after delivery?
Yes. Many items can be frozen to extend shelf life. Clean and store properly before freezing.

8) Is payment secure?
Absolutely. We use secure, encrypted checkout and accept all major debit and credit cards.

9) Do you offer refunds or replacements?
If your order arrives damaged, contact us within 24 hours with photos. We’ll review and resolve it quickly.

10) How can I contact you?
You can reach us via email, contact form, WhatsApp, or social media.